Privacy policy

Our contact details:

Address: 164 Barnsbury Road N1 0ER London UK

Email: londoncrumbs@gmail.com

Last updated 23rd November 2022

The type of personal information we collect:

We currently collect and process the following information:

• Identity information, such as your name.

• Contact data, such as your address and email and telephone details.

How we get the personal information and why we have it

• Personal data you provide to us

When you get in contact to discuss our services, you will provide us with your identity and contact details. You will also provide us with personal data when you correspond with us (either via email or via an instant messaging service).

How and why we use personal data

We will only use your information where:

We need the information to fulfil our contract with you - If we have entered into a contract or agreement to provide you with our services, we will need your personal data in order to do so. The personal data that we use will depend on the service(s) we have agreed. 

For example:

• We will use your contact details so that we can communicate with you about the services we provide, to facilitate providing our services to you and, and to respond to any requests, queries, issues or concerns you may have.

• We may need your payment information to facilitate any payments you authorise. 

How we share personal data:

With our trusted third-party service providers

These include:

• When you request services that will be fulfilled by a third party (such as a restaurant, theatre or gallery, for example), we will share your details with that third party. We will only disclose your information to the extent necessary for the service(s) you have requested. This will typically include your identity and contact information.

We will only disclose your data to third-party service providers under terms of confidentiality, and they will only use your personal data for the purposes stated in this notice.

You have the right to:

• Require us to rectify the personal data we hold about you, where that data is incorrect;

• Require that we restrict the processing of your personal information

• Withdraw your consent to our processing of your Personal Information at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office, which is the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, be grateful if you would contact us in the first instance so we can endeavour to deal with your concerns direct (see complaints process below). 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent.

• You are able to remove your consent at any time. You can do this by contacting londoncrumbs@gmail.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

​Your data protection rights:

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please use the below contact details if you wish to make a request:

Address: 164 Barnsbury Road N1 0ER London UK

Email: londoncrumbs@gmail.com

Last updated 26th September 2022

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at londoncrumbs@gmail.com

You have the right to lodge a complaint with the Information Commissioner’s Office, which is the UK supervisory authority for data protection issues (www.ico.org.uk). 

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk